Water Filtration
Puretec Accredited installer for whole-house and drinking-water systems across Macarthur, Wollongong and the Highlands. We'll help you pick what fits your house.
What Whole-House Filtration Is
A whole-house filter sits at the mains entry — usually near the meter — so every tap, shower and appliance sees filtered water. Point of entry means the whole house, not one sink.
Better tasting water
Chlorine and sediment are what most people taste and see. A mains filter is there so drinking water from any tap is easier to live with.
Kinder showers
Less chlorine in the shower is easier on skin and hair. You notice it more in winter when you're under it longer.
Easier on the house
Sediment and chemicals are hard on tapware, hot water systems and appliances. Filtering at the entry protects what's downstream.
What Puretec Systems Typically Do
Puretec is an AU/NZ brand for whole-house and drinking water. The range covers most houses we work on — from a tight meter box to a full FilterWall. Must be installed by a licensed plumber.
FilterWall F series
Point-of-entry systems for sediment, chlorine and chemicals. Some models reduce PFAS and hardness — depends on the model.
WH2-60 dual-stage mains
Sediment plus carbon on the incoming mains. Handles chlorine, taste, odour and chemicals.
Slimline WH
Same idea in a tighter body — useful when the meter or laundry cupboard is tight.
FilterWall-IM2 in-wall
When you don't want a box on the wall. Still serviceable for cartridge changes.
We'll talk through how you use water and what the mains looks like, then pick what fits.
How An Install Day Works
1. Meter and mains
We check the meter, incoming pipe and available room. That decides the model.
2. Pick the location
Close to entry, out of weather if possible, and somewhere you can service later.
3. Plumb it in
Bypass if needed, isolation for future cartridge changes, and mount it true.
4. Leave it serviceable
Flush, check flow, and show you where the cartridges live.
Drinking Water, Whole-House, Or A Fridge Line
Whole-house
On the incoming mains so showers, laundry, kitchen and garden taps all see filtered water.
Drinking water
A dedicated tap or under-sink filter for the water you drink and cook with. One point or in addition to whole-house.
Fridge line
Ice and door water plumbed in properly. Sometimes alone, sometimes after a whole-house filter.
Cartridge Care
A Puretec system only works if cartridges get changed. Leave them too long and flow drops, carbon is spent, and you're back to tasting mains. How often depends on the model and water use — we'll tell you what you have and when it's due.
Periodic changes, not set-and-forget
Cartridges are consumables. We can come back and change them, or walk you through it.
Don't wait for the flow to die
By the time the tap is slow, the filter has already worked past its useful life. Change on the interval.
Macarthur, Wollongong & The Highlands
Mains water varies from Camden to Bowral to the Illawarra — and so do the houses. We look at the pipework, space and how you use water, then pick a Puretec setup that fits. If you're in our area, we can look before anyone orders a system.
Common Questions About Water Filtration
Should I get a whole-house filter or just an under-sink one?
Depends on what you're fixing and how many people live there. Under-sink is fine if you only care about drinking and cooking water — it treats one tap. Whole-house treats everything: showers, laundry, garden taps, and the kitchen. If you want less chlorine in the shower or want to protect appliances, whole-house makes more sense.
Some people do both — whole-house for sediment and chlorine, then a dedicated drinking-water filter under the sink for an extra stage. Not required, but an option.
How often do cartridges need changing and can I do it myself?
Most Puretec whole-house systems need cartridges changed every 6 to 12 months, depending on the model and water use. Under-sink filters can be similar, sometimes longer if flow is low. We'll tell you what yours needs when we install it.
Can you do it yourself? Sometimes. If the housing is easy to reach and you're comfortable with it, we can walk you through it and leave you with part numbers. If it's tight or you'd rather not, we can come back and do it. Either way, it needs doing on time — a cartridge left in too long stops working, and by the time you notice flow dropping, it's already past its useful life.
Will a filter fix hard water or just the taste?
Most standard whole-house filters — like a Puretec dual-stage carbon system — reduce chlorine, sediment, taste and odour. They don't soften hard water. To reduce hardness (minerals causing scale and soap scum), you need a system designed for that, like a Puretec Hybrid or FilterWall model with a hardness-reduction stage.
If the main complaint is pool-tasting water or visible sediment, a standard carbon filter will sort it. If you're seeing scale on the kettle, shower screen or tapware and want that addressed, we'll talk through whether a hardness-reduction model makes sense. Not every home needs it.
I'm renting — can I still get a filter installed?
A whole-house filter at the mains needs landlord approval because it's a permanent plumbing change. If the landlord is on board, we can install it properly and leave documentation. If they're not keen, an under-sink drinking-water filter is a better fit — less invasive, easier to take with you, and most landlords are fine with it if installed by a licensed plumber without damaging the benchtop.
We've done both: whole-house installs where landlords wanted better water for the property, and under-sink units for tenants who just wanted drinking water sorted.
Do you install filters in my area?
We cover Macarthur, Wollongong and the Southern Highlands — Camden, Campbelltown, Picton, Wollongong, Bowral and the towns in between. Not sure? Check our service area page or send us a message.
If you're in our area, we can look at the mains, meter box, and where a filter would sit before anyone orders anything.
Why should I use you instead of another installer?
We're Puretec Accredited, licensed, and have been working the local area long enough to know what works. We take time to look at the house and pick a system that fits the space and budget, not just sell the biggest unit in the catalogue.
We also do hot water, blocked drains, and general plumbing, so if you need a filter installed at the same time as other work, we can do it all in one visit. See what other customers have said on our testimonials page, or find us on Google Maps.
From Jobs Like This
Recent Puretec installs around Macarthur, Wollongong and the Highlands.
- Whole-house
Puretec Hybrid G Series
Tahmoor
- Whole-house
Puretec Hybrid G Series
Tahmoor
- Whole-house
Puretec Hybrid G Series
East Kangaloon
- Whole-house
Puretec Dual-Stage Mains
Menangle
- Whole-house
Puretec Dual-Stage with Bypass
Menangle
- Whole-house
Puretec Dual-Stage Mains
Orangeville
- Whole-house
Puretec Basic WU Series
Camden
- Drinking water
Puretec Z2-R Drinking Water
Camden
- Commercial
Puretec Wash Bay Isolator
Smeaton Grange
Want Better Water At Home?
Tell us about the house — we'll help you pick a Puretec setup that fits, then install it properly.